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  1. Bodygee Guide
  2. Troubleshooting & FAQ
  3. Scanning and upload

Articles in this section

  • How to delete scanning faulty 3D body scans?
  • Can I delete and repeat a scan?
  • Scanning with masks
  • I’m currently not connected to the Internet. Can I still do 3D body scans?
  • Why does my 3D scan contain parts of the turntable?
  • Why is my clients' weight missing or wrong?
  • I can't assign a scan to a client in the Scan App. Why?
  • Is it possible to assign a scan after publishing it in the Scan App?
  • The scan upload keeps aborting. What can I do?
  • I have published the scan and it disappeared in my Scan App. Where is it?
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Why can’t I publish the scan I have just performed?

  • June 25, 2020 15:51
  • Updated

Read here on how to publish your scans. If publishing is not working,

  1. check if you are logged in the Scan App
  2. check if you have internet connection
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Related articles

  • Scanning with masks
  • Recommended internet specifications
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