I can't assign a scan to a client in the Scan App. Why? November 18, 2019 09:00 Updated Please check your internet connection Reload the client list. To do so, scroll to the very top of the client list and pull down until a loading indicator appears. Now try again to assign by choosing your client. Related articles 3D Scanning a client Prepare location and hardware for scanning Is it possible to assign a scan after publishing it in the Scan App? Body Composition Body Fat Update: New body fat classification and lower body fat percentage Comments 0 comments Please sign in to leave a comment.