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  1. Bodygee Guide
  2. Troubleshooting & FAQ
  3. Coach App and managing clients

Articles in this section

  • How can I transfer a 3D body scan from one client to another?
  • How can I sign in to the Coach App?
  • How can I change my password?
  • How can I delete a 3D body scan?
  • How can I set my desired language?
  • I have published the scan, but it does not appear in the Coach App.
  • How do I set up a company logo?
  • What to do if my club or company logo doesn’t appear in the report?
  • I can’t find a client. What should I do?
  • Is it possible to assign a 3D Body from one to another client?
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My scan shows pieces of the turntable in the 3D model. Why?

  • October 21, 2019 03:30
  • This usually happens when the turntable is set too close to a wall. Please make sure the turntable is at least 35cm away from any wall.
  • Please consider this link for scanning space specifications
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Related articles

  • Video tutorial: how to interpret a client's first scan
  • What languages does Bodygee support?
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