If a customer's body fat is not displayed, a value for calculating is missing. This can be for one or more of the following reasons:
- Hair: Long hair is not tied up at the back of the head and masks measurement points in the neck area.
- A-Pose: Incorrect pose masks measurement points. Circumferences of waist, belly or hip can not be calculated. The most common mistakes are: 1.) Arms are held too close to the body 2.) Hands are held too close to the body.
- Gender: Body fat calculation is available for men and women. If gender is not specified or "other" is chosen, body fat is not displayed.