3D Sensor is not charging

Sometimes the 3D Sensor menu in the Bodygee Scan App shows a wrong battery state (e.g. 0%) although the 3D Sensor is actually charged. To make sure you get the correct battery charge percentage please follow these steps:

1. Make sure the grey cable is attached to both the 3D Sensor and the tablet
2. Go to Scan and quit it by pressing the arrow in the top right corner
3. Go to Profile » 3D Sensor

Now the app should show the correct battery percentage. If it shows 0% please disconnect the grey cable from tablet and connect the black power charger to the 3D Sensor. A yellow LED next to the infrared camera indicates charging. Let it charge for at least 1h and reproduce the steps above.