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  1. Bodygee Guide
  2. Troubleshooting & FAQ
  3. Scanning and upload

Scanning and upload

  • How to delete scanning faulty 3D body scans?
  • Can I delete and repeat a scan?
  • Scanning with masks
  • I’m currently not connected to the Internet. Can I still do 3D body scans?
  • Why does my 3D scan contain parts of the turntable?
  • Why is my clients' weight missing or wrong?
  • I can't assign a scan to a client in the Scan App. Why?
  • Is it possible to assign a scan after publishing it in the Scan App?
  • The scan upload keeps aborting. What can I do?
  • I have published the scan and it disappeared in my Scan App. Where is it?
  • How long does it take for the Scan App to upload? How long does the processing in the cloud take?
  • Why can’t I publish the scan I have just performed?
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