27. October 2023, Resolved – Bodygee Guide

Overall status:	🟢 No active incidents

Services:
Scan App	🟢 No active incidents
Coach App	🟢 No active incidents
Client App	🟢 No active incidents
Boxx	🟢 No active incidents
3D Processing Pipeline	🟢 No active incidents
Integration API	🟢 No active incidents
Support (email or whatsapp)	🟢 No active incidents
Updates:
27-Oct-2023 / 07:30 (UTC)	All systems and services are back to normal. Once again, we apologise for the outage and thank you for your patience and understanding.
27-Oct-2023 / 06:00 (UTC)	We have found the issue and working on the solution. New scans are still possible and will be processed. All affected and new scans are processed and will be published automatically as soon as the service is functioning properly Please excuse the inconvenience. We will try to rectify the fault as quickly as possible.
27-Oct-2023 / 03:00 (UTC)	Our 3d processing pipeline is currently downgraded. New scans may take longer to process than expected. Please excuse the inconvenience. We will try to rectify the fault as quickly as possible.