09. October 2022, Resolved – Bodygee Guide

Overall status:	🟢 No active incidents

Services:
Scan App	🟢 No active incidents
Coach App	🟢 No active incidents
Client App	🟢 No active incidents
Boxx	🟢 No active incidents
3D Processing Pipeline	🟢 No active incidents
Integration API	🟢 No active incidents
Support (email or whatsapp)	🟢 No active incidents

Updates:
10-Oct-2022 / 06:00 (UTC)	All systems and services are back to normal. Once again, we apologise for the outage and thank you for your patience and understanding.
09-Oct-2022 / 20:00 (UTC)	Database and API services are temporarily slowed down. Request may take longer than expected. Scan App: new scans are possible / allocation to a person and upload may fail due to slow connection (please do scans with customers, you can upload them later when the service is available again) Please excuse the inconvenience. We will try to rectify the fault as quickly as possible.