Read here how you can avoid scanning mistakes and how to delete scanning failures on your iPad.
Find the optimal distance
In the video below, we show you how to keep the optimal distance to your client while you are scanning.
Note that you will have to abort the scan if you are too close or far for too long, because the body will no longer be recognised.
How to hold your Ipad
It's important that you hold the Ipad straight. If you tilt the iPad, the scanning process will be disturbed and therefore not all data can be generated.
How to delete failures
Scans may have accumulated on your iPad which you no longer need. This can happen if you click on "Done" instead of "X" when canceling the scan. In the video below, we show you how to delete scanning failures.