Read here how you can avoid scanning mistakes and how to delete scanning failures on your tablet.
Find the optimal distance
In the video below, we show you how to keep the optimal distance to your client while you are scanning. Note that you will have to abort the scan if you are too close or far for too long, because the body will no longer be recognised.
How to hold the tablet
It's important that you hold the tablet straight. If you tilt the tablet, the scanning process will be disturbed and therefore not all data can be generated.