In case of any issues with the Boxx the Bodygee Support may ask you to start the remote maintenance tool.
- Go to the home screen with the login options. If the screensaver is active, touch the screen anywhere.
- In the corner on the very bottom right, touch, hold for 2s and release. A context menu will appear.
- Choose Remote Maintenance. This may take a while. Please be patient and wait a few seconds. If needed, confirm any security questions and dialogs from windows
- The Remote Maintenance Window appears.
- Please send this information to Bodygee Support. We will then be able to access the Boxx remotely.